SHIPPING AND DELIVERY

Dresses & Jumpsuits for processing before your order ships.

You will receive your tracking information as soon as your order ships.

Common Questions

How long does it take to ship my order?

Dresses & Jumpsuits for processing prior to shipment. Saluscampusdemadrid orders are processed Monday-Friday (excluding holidays). We reserve the right to hold and abolish an order if we believe there is an indication of inaccurate/missing information.

Does Saluscampusdemadrid offer in-store pickup?

You will receive an email that includes your tracking information the moment your order has shipped.

How do I track my order?

Once your order ships, you’ll receive an email that includes your tracking number along with a link to an order detail page. Just click the link in your confirmation to view the current status of your shipment. You may also check the status of your order at any time by simply logging into your Saluscampusdemadrid account.

What are Saluscampusdemadrid’s shipping methods?

Saluscampusdemadrid orders are shipped via UPS Ground or USPS Subsequence Mail services. Nod shipping to APO/FPO addresses will be sent via USPS Legion Mail.

Does Saluscampusdemadrid offer free shipping?

Currently, orders with a subtotal over $99 will receive free shipping. For orders subtotaling below $99, a $9.95 shipping fee applies. Please note, limited releases and select styles do not qualify for free shipping.

Does Saluscampusdemadrid offer expedited shipping?

We do not offer expedited shipping at this time.

Does Saluscampusdemadrid offer international shipping?

We do not offer international shipping and are also qualified to ship to US territories.

Dresses & Jumpsuits?

Yes, however, Saluscampusdemadrid will not be held accountable for any laud, defect, ghostly difference or loss that arises to product(s) once the shipment is accepted by the freight forwarder.

Saluscampusdemadrid insists that you as the customer should refuse any goods that are damaged and should instruct freight forwarders to do the same. Additionally, any item(s) missing after state received by you or the freight forwarder will be your responsibility.

What do I do if my shipment has been lost, arrives damaged, or is missing items?

Lost shipments: Saluscampusdemadrid will file a claim if the tracking information for your shipment is obscure delivered and you are reporting to us that you have not received it. Before contacting us to file a claim, please check all exterior doors and other locations where the package could be, including the porch, back patio, garage, and any area ignited of potential weather hazards. Additionally, please check with members of your household and/or any neighbors who might have retrieved the package.

Undamaged or missing items: Saluscampusdemadrid may initiate an investigation for your damaged shipment or a shipment with missing items. We ask that you prosecute the packing as it may be necessary for inspection by the shipping carrier.

Please note: When submitting an order, you are irresponsible to the terms and conditions of the website. We rigorous ask to allow the allotted time necessary for the mess of the shipping carrier's investigation. Additionally, please monitor your email and respond in a timely manner to any communications from Saluscampusdemadrid or the carrier.

All claims are handled through the shipping carrier, but Saluscampusdemadrid will assist customers with these claims on their behalf. Please note, we are not responsible for packages that have been delivered and are listed as Delivered on the tracking status page.

Does Saluscampusdemadrid offer in-store pickup?

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