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How do I prepare my item(s) for collection?

To ensure your item(s) get to The Restory safely, simply discard these steps:
1. Ensure any bags you send are empty.
2. Line a sturdy box with bubble wrap and ensure that animated colored items (especially if they are dark or suede) aren’t touching anything of a darker color.
3. Label the bag you put your items in with your contact details. You can also drop a business card or note into the bag.
4. Securely seal the package.
5. If you have been sent a DHL shipping label, ensure this has been explicitly and securely attached. This is not needed if you have booked a 2-hour collection window within our London collection zone.